The Hampton Coliseum Box Office will maintain limited hours to accept ticket orders and/or refunds for tickets to canceled or postponed events purchased at the Hampton Coliseum or The American Theatre.
Hampton Coliseum Box Office Hours:
Please adhere to these guidelines when visiting the Hampton Coliseum:
- For the safety of our patrons and employees we ask you to maintain social distancing while inside and outside of the venue.
- Facemasks are required to enter the facility.
- Patrons returning tickets for cancelled or postponed events must bring the ticket or tickets back to the box office for a full refund. Refunds will be given using the original form of payment. If paid by a credit card you must bring the credit card used to make the purchase with you or the refund cannot be completed.
If you purchased your ticket online with Ticketmaster for a show that has been deemed cancelled, you should have already received a refund.
Box Office Information
Tickets may be purchased for events at Hampton Coliseum through the following convenient methods: online at ticketmaster.com and in person at Hampton Coliseum Box Office. For some events, tickets are only available for purchase at the Coliseum Box Office on the day of the event. Box Office does not accept ticket orders over the phone. Facility fees are applicable to all tickets purchased through Ticketmaster or Hampton Coliseum Box Office.
Please Note: Hampton Coliseum Box Office and Ticketmaster are the only authorized sellers of tickets to events held at Hampton Coliseum. Hampton Coliseum is not responsible for tickets purchased anywhere other than Ticketmaster or through the Hampton Coliseum Box Office and will not honor, exchange or refund duplicate, counterfeit or invalid tickets.
Purchase Tickets Online
Hampton Coliseum Box Office
Purchase Tickets in Person at the Coliseum Box Office and save on Convenience Fees.
Box Office Hours: 10am – 4pm, Monday & Friday
Closed Saturday and Sunday unless there is an event.
Closed on all major holidays including Christmas Eve/Christmas Day
Box Office Phone Numbers
Event Information: 757.838.4203
Types of Payment Accepted: Cash, Visa & MasterCard.
The refund exchange policy is set by the show. For the majority of shows at Hampton Coliseum there are no refunds or exchanges.
Whether you’re hosting a birthday party, office outing, family reunion or coordinating a school or scout group, we are here to make it a success!
For more information contact:
Hampton Coliseum Group Sales
757-838-5650 ext. 68943
For Group Order forms, click your desired event on our website.
Tickets left for Will Call may be picked up 24hrs after purchase or anytime the day of the event through show time. Tickets remaining at Will Call after the event starts, will not be resold. Refunds will not be given for tickets not picked up.
Customers must present the actual credit card used to place the order, a photo ID, and the order number. Tickets will only be issued to the person in whose name the tickets were purchased. Call Ticketmaster at 800.653.8000 to add an alternate pickup name to tickets purchased through Ticketmaster online.
The Will Call window is located inside the main lobby immediately to the right. For tickets purchased through Ticketmaster, Will Call may be printed at any ticket window.
Accessible seating is available for guests requiring use of a wheelchair and guests with limited mobility. Seating for sight impaired is located in the closest available accessible seating section. When purchasing accessible seating, it is important to be specific and indicate that you require wheelchair accessible, limited mobility, or sight impaired seating so that we can best meet your needs. For more information, visit Accessibility.